frequently asked questions
What is Maa by Anaya?
Maa by Anaya is a contemporary ready-to-wear label offering elevated separates designed for the modern woman. Each piece brings together refined design, effortless versatility, and understated luxury.
How is Maa by Anaya connected to Anaya?
Maa by Anaya is the ready-to-wear bridge to Anaya, the founder’s couture house. While Anaya focuses on occasion-driven, made-to-measure couture, Maa by Anaya translates the same design aesthetic into effortless pieces for everyday movement.
Who is Maa by Anaya designed for?
Maa by Anaya is designed for the modern, sophisticated woman who moves effortlessly between work, travel, dinners, and everyday life. Our pieces are created to be versatile, refined, and easy to style.
Are Maa by Anaya pieces ready-to-wear?
Yes. Maa by Anaya offers ready-to-wear pieces that are available to order, subject to stock availability.
How long does delivery take in Dubai?
Orders placed by customers residing in Dubai are delivered within 2–3 working days after the order has been confirmed and payment has been successfully received.
Will I receive tracking information for my order?
Yes. Once your order has been dispatched, tracking information will be provided where applicable.
Can I request a different or customized size?
Maa by Anaya is primarily a ready-to-wear label. If you have a specific sizing request, please contact us before placing your order and our team will advise you on the available options.
Can Maa by Anaya pieces be styled from day to night?
Absolutely. Versatility is central to Maa by Anaya. Our pieces are designed to transition effortlessly from daytime and work settings to dinners and evening occasions.
Can I return or exchange my order?
Yes. Return or exchange requests must be made within 2 days of receiving your order. Please contact our team to initiate the process.
What items cannot be returned?
Items that are damaged, soiled, altered, washed, worn, or perfumed cannot be accepted for return.
Are sale items refundable?
No. Sale items are non-refundable.
Do you offer cash or card refunds?
No. Maa by Anaya does not provide cash, bank transfer, or debit/credit card refunds. Eligible returns are issued as store credit only.
How does store credit work?
Store credit is issued for the value of the returned item, excluding applicable taxes, duties, and shipping fees. Store credit does not expire and may be used for both online and offline showroom purchases.